Thursday, February 5, 2015
Could You Be Sued Over Your Gluten-Free Menu?
According to the case, the restaurant is tacking on a surcharge for its gluten-free items, a practice which Anna Marie Phillips claims violates the Americans with Disabilities Act by forcing those with Celiac disease to pay extra.
While there are mixed feelings about the charges, it's something to think about if you are currently offering gluten-free items at your pizzeria. Are you charging extra for the same menu items minus the gluten?
A case can be made for the fact that gluten-free items in grocery stores are more expensive than their counterparts--as are most healthier versions of everyday staples. But what's most important here is that you protect your own business. Don't be caught in the same situation as P.F. Chang's. Make sure you are covering your costs while also treating every customer fairly.
Did you miss these Top 5 posts from The Pizza Insider? Check them out now!
1. Make Your Own Pretzel Crust Pizza
2. DIY Chalkboard Menu Tips
3. 5 Signs it's Time to Fire an Employee
4. Write a Book and Boost Your Business
5. 5 Online Ordering Tips from Stan Garber
Labels: gluten free lawsuit, gluten free menu, gluten free pizza, gluten lawsuit, pf chang's lawsuit
My goal at The Pizza Insider is to give you the inside scoop on the latest trends, marketing tactics and technology so that you're always one step ahead of the competition! I've been a part of the pizza industry since 2007, first as the editor-in-chief, and now as the editor-at-large at PMQ Pizza Magazine. My first pizza book, Pizza: A Slice of American History, was just released; find out more here.